iSYFIX is a brand owned and operated by DNA Gadgets LLC, based in Las Vegas, Nevada, USA.

We sell safety signage, house and mailbox numbers, floor markers, vinyl products, and related items through www.isyfix.com, Amazon US, Amazon Canada, and eBay.

We collect information you provide directly and information collected automatically when you visit the Site.

Information you provide

• Order & account data: name, email, shipping/billing address, phone, and payment info (processed securely by Shopify Payments — we do not store full card numbers).
• Account credentials: username and password if you create an account.
• Communications: messages sent via chat, email, or contact forms.
• Reviews & loyalty: reviews, ratings, and loyalty activity you submit.

Information collected automatically

• IP address, browser, device type, and operating system.
• Pages visited, time on site, referral URL, and click data.
• Cookies and similar technologies (see Section 4).

• Order fulfillment: processing, shipping, and tracking your purchases.
• Customer service: responding to questions, complaints, and support requests.
• Marketing: promotional emails and offers — only with consent or as permitted by law. Unsubscribe anytime.
• Loyalty program: managing points, rewards, and referrals.
• Personalization & analytics: improving the site and your experience.
• Legal & fraud prevention: meeting legal obligations and preventing fraud.

We use cookies and similar technologies to operate the site and understand how it is used.

• Essential: required for the site and cart to work.
• Analytics: measure traffic and usage (e.g., Google Analytics).
• Marketing: deliver relevant advertising and measure campaigns.
• Preferences: remember your settings, language, and currency.

We do not sell your personal information. We share data only:

• Service providers: trusted vendors (e-commerce platform, email, fulfillment, analytics) under confidentiality.
• Shipping carriers: name, address, and contact details to deliver your orders.
• Legal requirements: when required by law, court order, or government authority.
• Business transfers: in a merger or sale of assets, under the same protections.
• Protection of rights: to prevent fraud or protect users and the public.

• Active accounts: for the life of the account plus 3 years after last activity.
• Order data: 7 years for tax and legal compliance.
• Marketing data: until you opt out, then suppressed.
• Support logs: up to 2 years.

When data is no longer necessary, we securely delete or anonymize it.

• SSL/TLS encryption for all data transmitted through the Site.
• Payments processed exclusively by PCI-DSS compliant processors (Shopify Payments).
• Access to personal data limited on a need-to-know basis.
• Regular reviews of our systems and integrations.

No method of transmission is 100% secure; if you believe your data has been compromised, contact us immediately.

Our services are not directed at children under 13 (or 16 in certain jurisdictions), and we do not knowingly collect their data. If you believe a child provided personal information, contact privacy@isyfix.com and we will delete it.

We may update this policy to reflect changes in our practices or the law. Material changes update the "Last updated" date, and we may notify registered customers by email. Continued use of the Site constitutes acceptance.