FAQ
Frequently Asked Questions
Everything you need to know about our products, materials, shipping, and returns.
Products & Materials
What are iSYFIX signs made of?
Depending on the product, our signs are made from premium high-performance vinyl with a UV-protective overcoat, .040" rust-free aluminum, durable plastic, or acrylic. Material options are listed on each product page.
Are they suitable for outdoor use?
Yes. Our outdoor-rated signs are weatherproof and UV-resistant, built to withstand sun, rain, and temperature swings for 3+ years without fading, cracking, or rusting.
Do you offer reflective or glow-in-the-dark options?
Yes — many safety and exit products are available in reflective or photoluminescent (glow-in-the-dark) versions. Check the variant options on the product page.
Orders & Shipping
How long does shipping take?
Standard shipping is 3–5 business days and is free on US orders over $50 ($7.95 under $50). Expedited 2-business-day delivery is available for $12.95. Orders are processed within 1–2 business days.
Do you ship to Canada?
Yes. Delivery to Canada typically takes 7–14 business days. Import duties may apply and are the customer's responsibility.
What is your return policy?
We accept returns within 30 days of delivery on unused items in original packaging. See our Refund & Return Policy or email support@isyfix.com to start a return.
Installation & Durability
Are the signs easy to install?
Yes. Adhesive-backed products use a strong peel-and-stick backing — just apply to a clean, dry, smooth surface. No tools required. Aluminum signs include pre-drilled holes on applicable sizes.
What surfaces do the adhesive signs stick to?
Glass, metal, sealed wood, painted walls, plastic, and most smooth, non-porous surfaces. They are not recommended for rough, textured, or dusty surfaces.
How long do they last?
Our vinyl products are rated for several years outdoors and significantly longer indoors; the UV overcoat prevents fading.
Bulk & Business Orders
Do you offer bulk or volume pricing?
Yes. Volume discounts of up to 20% apply automatically in your cart. For larger orders or custom requirements, email sales@isyfix.com for a custom quote.
Can you produce custom signs?
For custom or co-branded signage and large facility orders, contact sales@isyfix.com with your requirements and quantities and we'll get back to you with pricing.
Support
How do I contact support?
Email support@isyfix.com or call +1 (702) 445-4082. Our US-based team replies within 1 business day, Monday–Friday.
Still have a question?
We're here to help — reach out any time.